Xerox WorkCentre 3220 Service Manual

WorkCentre 3210/3220 Multifunction Printer Service Manual 5-11
Print-Quality Troubleshooting
Light or Undertone Print
The overall image density is too light. The Print Cartridge is at or near end of
life, Toner Save mode is On, or the high-voltage contacts between the HVPS
and Print Cartridge are damaged or dirty.
Initial Actions
■ Check the Print Cartridge life count.
■ Agitate the Print Cartridge to redistribute the toner.
■ Set Toner Save mode to Off.
Troubleshooting Reference Table
Applicable Parts Example Print
■ HVPS, PL1.0.3
■ Print Cartridge, PL1.0.21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Print Cartridge.
Is the Print Cartridge empty?
Replace the
Print Cartridge
(
8-7).
Go to step 2.
2 Check Toner Save mode.
Is Toner Save mode enabled?
Go to step 3. Disable Toner
Save mode.
3 Check the ambient temperature.
Is the ambient temperature below
10°
C?
Relocate the
printer.
Go to step 4.
4 Check the interior for toner spills.
Is there toner spilled inside?
Clean the inside
of the printer.
Go to step 5.
5 Check the HVPS installation. Reseat
the HVPS if necessary (
8-64).
Does the image quality improve?
Complete. Replace the
HVPS (
8-64).
Light or Undertone Print

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)