Xerox WorkCentre 3220 Service Manual

WorkCentre 3210/3220 Multifunction Printer Service Manual 5-33
Print-Quality Troubleshooting
Media Damage
Media is damaged during transport in the ADF or print engine.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
Note
Steps 2-5 apply only to documents fed through the ADF.
Warning
Allow the Fuser to cool before starting the procedure.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Transfer Roller, PL1.0.11
■ Registration Roller, PL4.0.20
■ Pick Up Roller, PL4.0.26
■ Exit Rollers, PL4.0.54
■ Exit Roller, PL4.0.59
■ ADF Scan Assembly, PL11.1.1
■ ADF Feed Roller, PL6.1.6
■ Holder Pad, PL7.0.14
■ Fuser, PL8.0.0
■ Duplex Unit, PL9.0.0
■ Tray 2 Pick Up Roller, PL10.0.10
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Does the error occur when printing? Go to step 6. Go to step 2.
2 Check the error.
Does the document meet ADF feed
specifications?
Go to step 3. Change the
media or use
the platen.
3 Check the side guide setting. Reset the
side guide setting to fit the sheet.
Does the document feed correctly?
Complete. Go to step 4.
4 Replace the ADF Feed Roller and
Holder Pad (8-110).
Does the document feed correctly?
Complete. Go to step 5.
Damaged Print Media

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)