Xerox WorkCentre 3220 Service Manual

4-14 WorkCentre 3210/3220 Multifunction Printer Service Manual
General Troubleshooting
Paper Rolled in the Fuser
There are repeated media jams in the Fuser.
Warning
Allow the Fuser to cool before beginning the repair.
Initial Actions
■ Check the media.
■ Clean the Fuser Pressure and Heat Rollers.
■ Check the Fuser gear.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Fuser, PL8.0.0
■ Heat Roller, PL8.010
■ Guide Claw, PL8.0.16
■ Large Pressure Roller, PL8.0.21
■ Small Pressure Roller, PL8.0.23
■ Map 5 - Main Controller Board
■ Map 7 - Power Supply
■ Map 8 - Left Side Harness
■ Power and Fuser
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the Fuser connections.
Does the error still occur?
Go to step 2. Complete.
2 Check the Fuser for contamination.
Is the Fuser dirty?
Remove,
disassemble,
and clean the
Fuser.
Go to step 3.
3 Check the Guide Claws for damage?
Are the Guide Claws damaged?
Replace the
Fuser
(
page 8-13).
Go to step 4.
4 Check the Fuser gear.
Is the gear damaged?
Replace the
Fuser
(
page 8-13).
Go to Step 5.
5 Run the Main Mtr tests from EDC.
Does the main motor operate
correctly?
Replace the
Fuser
(
page 8-13).
Replace the
Drive Unit
(
page 8-98).

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)