Xerox WorkCentre 3220 Service Manual

WorkCentre 3210/3220 Multifunction Printer Service Manual 3-21
Error Messages and Codes
Invalid Toner
The Print Cartridge is not a genuine Xerox cartridge. Non-Xerox or Third
Party Print Cartridges can cause malfunctions, print-quality problems, and
jam errors. An option is listed in the menu for “Ignore Toner”.
Applicable Error Message
■ Invalid Toner
Initial Actions
■ Reseat the Print Cartridge.
■ Cycle system power.
■ If problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL 1.0.2
■ Print Cartridge, PL1.0.21
■ Map 5 - Main Controller Board
■ Power and Fuser
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the Print Cartridge a genuine Xerox
cartridge?
Go to step 2. Replace with a
genuine
cartridge.
2 Reseat the Print Cartridge and cycle
system power.
Does the error persist?
Go to step 3. Complete.
3 Reseat CN20 on the Main Controller
Board and cycle system power.
Does the error persist?
Go to step 4. Complete.
4 Check for +3.3V at CN20-4.
Is +3.3V available at CN20-4?
Go to step 5. Replace the
Main Controller
Board
(
page 8-100).
5 Replace the Print Cartridge.
Does the error persist?
Replace the
Main Controller
Board
(
page 8-100).
Complete.

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)