Xerox WorkCentre 3220 Service Manual

3-32 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the assembly for damage or
debris.
Is the Drive Unit damaged or
obstructed by debris?
Clean or replace
the Drive Unit
(
page 8-98).
Go to step 2.
2 Run the Motor tests from EDC mode.
Did the motor rotate?
Go to step 6. Go to step 3.
3 Check the wiring harness connections
between the Main Controller Board
(CN21) and the Drive Unit.
Are the connections secure?
Go to step 4. Reseat the
connections.
4 Check continuity for each pin of the
motor and solenoid wiring harness.
Is the harness damaged?
Repair the
damaged wiring.
Go to step 4.
5 Check for +24V at CN21-9, and 10.
Is +24V present at CN21-9 and 10?
Go to step 6. Go to step 7.
6 Replace the Drive Unit Assembly.
Does the error persist?
Replace the
Main Controller
Board
(
page 8-100).
Complete.
7 Check for +24V at CN16-1.
Is +24V present at CN16-1?
Replace the
Main Controller
Board
(
page 8-100).
Replace the
Power Supply
(
page 8-104).

Xerox WorkCentre 3220 Specifications

General

Print Technology	Laser
Print Resolution	Up to 600 x 600 dpi
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 4800 x 4800 dpi (enhanced)
Fax Transmission Speed	33.6 Kbps
Standard Paper Capacity	250 sheets
ADF Capacity	50 sheets
Monthly Duty Cycle	Up to 30, 000 pages
Functions	Print, Copy, Scan, Fax
Memory	64 MB
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Ethernet
Maximum Paper Size	8.5 x 14 in (Legal)