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WorkCentre 3220
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8-68
Wo
rkCentre 3210
/
3220 Mu
ltifunction P
rinter Service Manu
al
Service Parts Disassembly
4.
T
ur
n th
e Contr
ol P
an
el over and disc
onnect the
wir
ing har
ness
connect
ors CN
1, CN4, an
d CN5.
5.
Remov
e
the Cont
rol P
a
nel.
CN1
CN4, CN5
s
3210mfp-209
281
283
Table of Contents
Main Page
Default Chapter
1
Service Manual
1
Multifunction Printer
3
Service Terms
5
Symbols Marked on the Product
6
Power Safety Precautions
7
Electrostatic Discharge Precautions
8
Service Safety Summary
9
General Guidelines
9
Regulatory Information
13
European Union
14
Copy Regulations
14
Fax Regulations
16
Manual Organization
21
Table of Contents
23
1 General Information
31
Printer Introduction and Overview
32
Technical Support Information
32
Printer Configurations
33
Parts of the Printer
34
Front View
34
Rear View
35
Network Connection
36
Control Panel
37
Printer Options
39
Additional RAM
39
Optional Tray Assembly
39
Maintenance Items
40
Consumables
41
Specifications
42
Printer Specifications
42
Print Speed
43
First Print Output Time
43
Memory Specifications
43
Scanning Specifications
44
Copy Specifications
45
First Copy Output Time
45
Fax Specifications
46
Environmental Specifications
47
Electrical Specifications
47
Warm-Up Time
48
Image Specifications
48
Physical Dimensions and Clearances
49
Mounting Surface Specifications
50
Media and Tray Specifications
51
Print Cartridge Life
53
Firmware Update
53
Diagnostics
53
Centreware IS
53
Power Save Mode
54
Reports
54
Configuration Report
54
Supplies Information Report
55
Page Count
55
Clean Drum Page
55
2 Theory of Operation
57
Operational Overview
58
System Overview
58
Paper Path
59
Adf
59
Printer
59
Paper Feeding
60
Image Input Terminal
65
Automatic Document Feeder
65
Scanner Assembly
68
Image Output Terminal
69
Transfer Roller
69
Drive Unit Assembly
69
Fuser
70
Laser Unit
72
Print Cartridge
73
Control Panel
74
Electrical Components
74
Fuser AC Power Control
82
Sensor Input Circuit
83
Driving Circuit
84
Fax
85
Engine F/W
88
3 Error Messages and Codes
93
Introduction
94
Error Information Report
94
Servicing Instructions
95
Measurement Techniques
96
Error Messages and Procedures
97
Error Message Abbreviations
97
Error Message Summary
98
Jam Errors
100
Paper Jam 0
101
Paper Jam 1
102
Paper Jam 2
104
Document Jam
105
Duplex Jam
107
Tray and Media Errors
108
Paper Empty
108
Paper Mismatch
109
Out bin Full
110
Print Cartridge Errors
111
Replace Toner or Toner Low
111
Install Toner
112
Invalid Toner
113
Toner Empty or Exhausted
114
Fuser Errors
115
Fuser Heat Errors
115
Laser Unit Errors
116
Fax Errors
117
Fax Communication Error
118
Memory Full
119
No Answer
120
Line Busy
121
USB Read/Write Errors
122
System Errors
123
Main Motor Locked
123
Fuser Fan Locked
125
Door Open
126
Network Configuration Errors
127
Send Error
127
IP Conflict
128
Status Messages
129
4 General Troubleshooting
131
Introduction
132
Embedded Diagnostic Control Mode
132
Entering EDC Mode
132
EDC Mode Tests
132
Tech Mode
133
Entering Tech Mode
133
Tech Mode Menu
134
Data Setup
135
Machine Test
137
Report
140
Status LED
141
Paper Empty with no Indication
142
No Status LED Error Indication for Front Cover
143
Paper Rolled in the Fuser
144
Fuser Gear Damaged from Overheating
145
Paper Rolled on the OPC Drum
146
Multi Sheet Picks
147
Inoperable Printer Troubleshooting
148
The Printer Is Not Responding to the Print Command
148
The Printer Is Not Responding to a Print Command Due to Incorrect Setup
148
Scanner Malfunction
149
ADF Does Not Feed Media
149
Fax Troubleshooting
150
Initial Fax Checks
150
Fax Troubleshooting Tools
150
No Dial Tone
152
Power Supply Troubleshooting
153
AC Power Troubleshooting
153
No Power
154
USB Port Testing
155
Operating System and Application Problems
156
Common Windows Problems
156
SPOOL Error
156
Common Macintosh Problems
157
Common Linux Problems
157
Common Postscript Problems
158
5 Print-Quality Troubleshooting
159
Print-Quality Troubleshooting Overview
160
Defects Associated with Specific Components
160
Troubleshooting Print-Quality Checklist
162
Check the Print Cartridge
162
Check the Laser Unit
162
Check the Transfer Roller
163
Check the Image
164
Print-Quality Troubleshooting Procedures
167
Print-Quality Defect Definitions
167
Repeating Defects
168
Light or Undertone Print
169
Black Print
170
Uneven Density
171
Background Contamination
172
Ghosting (2)
174
Ghosting (1)
175
Ghosting (2)
175
Ghosting (3)
175
Vertical White Line
176
Vertical Lines Are Curved
177
Vertical Black Line or Band
178
Horizontal Black Line and Band
179
Black/White Spot
180
Skew
181
Stains on the Front of the Page
183
Stains on the Back of the Page
184
Blank Page (1)
185
Blank Page (2)
186
Incomplete Fusing
187
Incorrect Magnification
188
Lines or Streaks from ADF
189
Spots from ADF
190
Media Damage
191
Test Prints
193
TP 1 and 2 Lines
193
TP 3 and 4 Halftones
193
TP 5 Ghosting
194
TP 6 Black Solid Fill
194
TP 7 Skew
195
TP 8 Text
195
Drum Cleaning Page
196
Print-Quality Specifications
197
Skew
197
Curl
197
Registration
197
Noise
197
Image Area
198
Environmental Condition
198
Quality Paper
198
Paper Condition
199
Printer Condition
199
6 Adjustments and Calibrations
201
Adjustments
202
Altitude Specifications
202
Adjusting Altitude
203
7 Cleaning and Maintenance
205
Service Maintenance Procedure
206
Recommended Tools
206
Cleaning
206
Cleaning the Print Cartridge
207
Cleaning the Laser Unit
208
Cleaning the Document Glass
209
Printing the Clean Drum Page
210
Maintenance
211
RIP Procedures
211
Firmware Upgrade Procedures
211
8 Service Parts Disassembly
215
Overview
216
Standard Orientation of the Printer
216
Preparation
217
Notations in the Disassembly Text
218
Fastener Types
219
Maintenance Items and Consumables
220
Transfer Roller
220
Print Cartridge
222
Pick up Roll
223
Tray Feed Pad Assembly
225
Fuser
227
Thermistor
229
Thermostat
230
Heat Roller
231
Large Pressure Roller
235
Small Pressure Roller
238
Halogen Lamp
241
Automatic Document Feeder
245
ADF Motor
248
Lower ADF
250
ADF Feeder Assembly
253
Upper ADF
254
Platen Cover
256
ADF Stacker
257
Platen Cover Hinge
258
ADF Idle Shaft/ ADF Feed Roller
259
ADF Pinch Roll
260
ADF Feed Pad Assembly
261
Scanner Assembly
262
Platen Assembly
262
Contact Image Sensor
264
Timing Belt
265
Sensor
267
Scan Drive Unit
268
USB Host PBA
270
Upper Platen
271
Covers
272
Front Cover
272
Left Cover
273
Rear Cover
275
Right Cover
276
Middle Cover
279
Control Panel
281
Duplex
283
Duplex Unit
283
Paper Feeder
284
Out bin Full Sensor
284
Registration Clutch
285
Feed Roller (Registration Roller)
287
Pick up Gear
290
Exit Idle Gear
291
Feed Gear
292
Pick up Solenoid
293
Upper Exit Frame
294
Exit Roller
295
Feed Actuator
296
Duplex Actuator
298
Feed Sensor
300
Paper Empty Sensor
302
Feed Roller
304
Empty Actuator
305
Exit Actuator
306
Exit Sensor
307
Xerographics
309
Laser Unit
309
CRUM Terminal
310
Exit Guide
311
Rear Guide Unit
311
Drive
312
Drive Unit Assembly
312
Electrical
314
Main Controller Board
314
High Voltage Power Supply
315
Power Supply
318
Fax Board
320
Power Supply Fan
322
Zenor PBA
323
Main Fan
324
Laser Unit Fan
325
Controller Shield
326
Power Supply Shield
327
Ui Pba
329
Options
330
DIMM
330
Optional Tray Assembly
331
Left Cover
333
Motor Housing
334
Pick up Unit
336
Pick up Solenoid
338
Pick up Roll Retainer
340
Feed Roller
341
9 Parts List
343
Serial Number Format
344
Using the Parts List
345
Parts Lists
346
Parts List 1.0 Main
346
Parts List 2.0 Cover Assemblies
348
Parts List 3.0 Middle Cover Assembly
350
Parts List 4.0 Frame
352
Parts List 5.0 Drive Unit Assembly
358
Parts List 6.0 Scan Assembly
360
Parts List 6.1 ADF Assembly
362
Parts List 6.2 Platen Cover
364
Parts List 6.3 Platen Assembly
366
Parts List 6.4 UI Assembly
368
Parts List 7.0 Cassette Assembly
370
Parts List 8.0 Fuser
372
Parts List 9.0 Duplex Unit
374
Options
376
Parts List 10.0 Optional Feeder Assembly
376
Xerox Supplies and Accessories
379
10 Wiring
381
Component Locator Diagrams
381
Component Locator
382
Map 1 - Circuit Board Locator
383
Map 2 - Drive Locator
384
Map 3 - Sensor Locator
385
Map 4 - Fan Locator
386
Plug/Jack Locators
387
Map 5 - Main Controller Board
388
Map 6 - HVPS
389
Map 7 - Power Supply
390
Map 8 - Left Side Harness
391
System Connections
392
Wiring Diagrams
393
Notations Used in the Wiring Diagrams
393
Main Controller Board
396
Power and Fuser
397
Fax Board and Optional Tray
398
Laser Unit and I/O
399
ADF and Scanner
400
Workcentre 3210/3220 Menu Map
402
Tech Mode Menu Map
403
Acronyms and Abbreviations
404
Other manuals for Xerox WorkCentre 3220
Quick Guide
4 pages
Brochure & Specs
4 pages
Installation Guide
2 pages
Specifications
4 pages
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