Contact Information
For Customer Service, contact:
For other regions/countries, please refer to your service contract.
For service returns, please address units to:
Europe North America North America
Alcatel-Lucent Customer Service
Center
Rue Albert Schweitzer, 1
Illkirch
France
Alcatel-Lucent Customer Service
Center
(For 9500 MXC issues you may
contact the WTD directly)
WTD (Wireless Transmission Division)
CTAC Engineers
Plano Texas
USA
Tel. +33 3 90679722 Tel: 888-252-2832 or 613-784-6100
Fax: 613-784-8905
Fax: 972-477-7240
alcare.europe@alcatel.com
wstc.repair@alcatel.com ml-tac.support@alcatel.com
USA Canada
Alcatel-Lucent Repair and Return
1227 West Marshall
Longview, TX 75604
RA#:_______________
Alcatel-Lucent Repair and Return
349 Terry Fox Drive
Kanata, Ontario K2K 2V6
Canada
RA#:_______________