Chapter 2. Setting Up 9500 MXC CT
Vol. IV-2-26 Alcatel-Lucent
Procedure to Secure and Enter a Reset key
1. Click the Options tab in the Username and Password screen to open the Reset
Passwords window. Refer to Figure 2-3.
2. Click on Save As in panel 1 to open a browser on your PC. Select a folder and
click Save. This will create a text file (.txt) of the verification code specific to
the Node/Terminal, in the selected folder.
3. Email the file to an Alcatel-Lucent support center. Where email is not
practical, the text file can be opened and the verification code phoned to a help
desk operator.
4. Alcatel-Lucent will respond with a reset key file, which for an email response,
should be saved to a file on your PC.
5. Return to the Username and Password window and browse to the reset key file
and click Open. This will populate the line in the No. 2 panel with the reset
key. Alternatively, the reset code can be typed into the panel.
6. Click Reset radio password to enter the reset code.
The default passwords may now be used to gain access to the Node/Terminal.
For information on security enabling and disabling, refer to Chapter 14.
Connection Exceptions
If you attempt to start CT when not correctly connected or do so with an invalid
IP address, the CT Start up - Connect screen times out and displays a
communications error message.
If security has been enabled, and an incorrect password entered, an authentication
failed message is displayed.
Error messages indicate any Auto Version operational problems and advise
recommended remedial action.
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