Chapter 5 Troubleshooting
HA-8190V 5-12
E-110 HbA1c standard value entry error
Cause Standard values of the HbA1c standard solutions have not been set.
The calibration information barcode could not be read.
The scanned barcode did not contain calibration information for the HA-8190V.
The standard values were entered from the operator panel and also read from the calibration
information barcode.
Two calibration information barcodes were read, but both of the barcodes were for the same
measurement mode.
A sample container was detected in the port for a specific standard solution, but the calibration
information barcode for the corresponding measurement mode was not set.
Remedy a Touch to clear the error.
b To read the standard values from the calibration information barcodes:
Replace wrinkled or dirty calibration information barcode labels with new ones. Set sample tubes in
sample racks with the barcode labels facing the rear of the rack, and retry HbA1c calibration.
c To enter the standard values from the operator panel:
Enter correct standard values and retry calibration (see page 2-42).
E-111 HbA1c STD. sol. loading error
Cause Dummy samples or standard solutions are improperly set in the calibration rack.
Remedy a Touch to clear the error.
b Properly set the dummy samples and standard solutions in the calibration rack and retry calibration
(see page 2-39).
E-112 HbA1c calibration error
Cause Abnormal measurement results were obtained for HbA1c standard solution measurement.
Reproducibility of the measurement results is low for HbA1c standard solution measurement.
The error detection range for HbA1c automatic calibration was set too low.
Remedy a Touch to clear the error.
b Check the expiration dates of the standard solution, eluents, hemolysis washing solution and column,
and replace any of them that is beyond its expiration date (see pages 4-3, 4-7 and 4-11).
c Clean anything that requires cleaning (see page 4-54).
d Set the error detection range correctly (Default: 3.0%) (see page 3-16).
E-120 Loading side full
Cause The sixth sample rack was loaded onto the rack loading side of the sampler.
Sample racks are improperly loaded onto the loading side of the sampler.
Remedy a Touch to clear the error.
b Remove the sixth sample rack from the loading side of the sampler.
c Properly load the sample racks onto the loading side.
E-121 Memory full
Cause Measurement results for 900 samples are suspended from being printed because the printer paper has
run out.
Measurement results for 900 samples are suspended from being transmitted to the external device
because the communication cable is improperly connected.
Remedy a Touch to clear the error.
b If the printer paper has run out, set a new roll of paper (see page 4-10). Suspended measurement
results will be printed out.
c If the communication cable is disconnected, connect it properly (see page 1-30). Suspended
measurement results will be transmitted.
OK
OK
OK
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