Version 6.4 539 March 2012
SIP User's Manual 31. Viewing Syslog Messages
31 Viewing Syslog Messages
The Message Log page displays Syslog debug messages sent by the device. You can
select the Syslog messages in this page, and then copy and paste them into a text editor
such as Notepad. This text file (txt) can then be sent to AudioCodes Technical Support for
diagnosis and troubleshooting.
Notes:
• To enable Syslog functionality, use the EnableSyslog parameter (see
'Configuring Syslog Settings' on page 537).
• It's not recommended to keep a Message Log session open for a
prolonged period. This may cause the device to overload. For prolonged
(and detailed) debugging, use an external Syslog server (refer to the
Product Reference Manual).
To activate the Message Log:
1. Activate and configure the device's Syslog client.
2. Open the Message Log page (Status & Diagnostics tab > System Status menu >
Message Log); the 'Message Log page is displayed and the log is activated.
Figure 31-1: Message Log Page
The displayed logged messages are color coded as follows:
• Yellow - fatal error message
• Blue - recoverable error message (i.e., non-fatal error)
• Black - notice message
3. To clear the page of Syslog messages, access the Message Log page again (see
Step 2); the page is cleared and new messages begin appearing.
To stop the Message Log:
Close the 'Message Log page by accessing any another page in the Web interface.
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