4 Troubleshooting
Tools
Using the proper tools will make any job quicker and easier. Therefore, always have the proper tools on
hand to correct or diagnose problems should they occur. Knowing what diagnostic tools are available
and how to use them is equally important. If necessary, read the users manual that come with the tool
and practice how to use it before you actually need it for troubleshooting.
Spare Parts
Verify that you have adequate replacement parts on hand and that they are in good working order. Don’t
assume that they are functional just because they are new. Get into the habit of rotating your spare
components into your system on a regular schedule. That way when you go to use components from
your spare parts, you can be condent that they work.
If possible, pre-congure any components that require setup. This can save valuable time when you are
trying to get the system up and running.
Backups
One of the most important (and often most valuable) parts of your system is the information stored on
the computer(s). You can save time and reduce frustration if you backup (make a copy) this information.
That way if a problem occurs, the solution may be as easy as restoring the computer to a time when it
was functioning properly.
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