Troubleshooting
Service Instructions M-TYPE DELTA - 00.0 - 12/2019 207
23 Troubleshooting
23.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler AG
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
23.2 Messages of the software
Please contact customer service if an error occurs that is not described
here. Do not attempt to correct the error yourself.
Code Type Meaning Remedial action
1000 Error Sewing motor encoder plug (Sub-D,
9-pin) not connected
• Connect encoder cable to the
control,
• use correct connection
1001 Error Sewing motor error
Sewing motor plug (AMP) not
connected
• Check connection and plug in
• Test sewing motor phases
(R = 2.8Ω, high impedance to PE)
• Replace encoder
• Replace sewing motor
• Replace control
1002 Error Sewing motor insulation error • Check motor phase and PE for
low-impedance connection
• Replace encoder
• Replace sewing motor
1004 Error Incorrect sewing motor direction of
rotation
• Replace encoder
• Check motor plug assignment and
change it if necessary
• Check wiring in machine distributor
and change it, if necessary
• Test motor phases and check for
correct value
1005 Error Motor blocked • Check for stiff movement
• Replace encoder
• Replace sewing motor
1006 Error Maximum speed exceeded • Replace encoder
• Perform reset
• Check class (t5104)