Troubleshooting
212 Service Instructions M-TYPE DELTA - 00.0 - 12/2019
2380 Error Stepper motor card X50 Incorrect
stepper motor direction of rotation
(Sewing foot stroke)
• Replace encoder
• Check if plugs have been mixed up
• Check the wiring in the machine
distributor and change it if
necessary
2381 Error Stepper motor card X50 Reference
drive failure (Sewing foot stroke)
• Check for stiff movement
• Replace encoder
• Replace motor
2383 Error Stepper motor card X50 overcurrent
(Sewing foot stroke)
• Replace control
2384 Error Stepper motor card X50 parameter
init (Sewing foot stroke)
• Perform a software update
• Check selection of class
2385 Error Stepper motor card X50 insulation
error (Sewing foot stroke)
• Check motor phase and PE for
low-impedance connection
• Replace encoder
• Replace sewing motor
2387 Error Stepper motor card X50 transport
interval failure (Sewing foot stroke)
• Perform a software update
• Check selection of class
2388 Error Stepper motor card X50 Reference
drive failure (Sewing foot stroke)
• Check for stiff movement
• Replace encoder
• Replace motor
2401 Error Stepper motor card X60 reference run
timeout (Edge guide)
• Check reference sensor
2405 Error Stepper motor card X60 stepper
motor blockage (Edge guide)
• Check for stiff movement
2421 Error Stepper motor card X60 encoder plug
(Sub-D, 9-pin) not connected
• Connect encoder cable to the
control, use the correct interface
2422 Error Stepper motor card X60 flywheel
position not found
• Check stepper motor 1 for stiff
movement
2430 Error Stepper motor card X60 not
responding
• Perform a software update
• Replace control
2431 Error Stepper motor card X60 parameter
init error
• Perform a software update
• Check selection of class
2471 Error Stepper motor card X60 Watchdog
(Edge guide)
• Perform a software update
• Check selection of class
2472 Error Stepper motor card X60 motor
overload / overvoltage /overcurrent
(Edge guide)
• Check selection of class
• Replace control
• Replace encoder
• Replace stepper motor
2473 Error Stepper motor card X60 Sewing
motor encoder not connected (Edge
guide)
• Replace control
2474 Error Stepper motor card X60 Sewing
motor encoder not init (Edge guide)
• Perform a software update
• Check selection of class
2475 Error Stepper motor card X60 Init Position
not found (Edge guide)
• Check for stiff movement
• Replace encoder
• Replace motor
2476 Error Stepper motor card X60 not Enabled
(Edge guide)
• Replace control
Code Type Meaning Remedial action