Troubleshooting
Service Instructions M-TYPE DELTA - 00.0 - 12/2019 211
2285 Error Stepper motor card X40 insulation
error (Sewing foot lift)
• Check motor phase and PE for
low-impedance connection
• Replace encoder
• Replace sewing motor
2287 Error Stepper motor card X40 transport
interval failure (Sewing foot lift)
• Perform a software update
• Check selection of class
2288 Error Stepper motor card X40 Reference
drive failure (Sewing foot lift)
• Check for stiff movement
• Replace encoder
• Replace motor
2301 Error Stepper motor card X50 Reference
drive failure (Stitch length)
• Check reference sensor
2305 Error Stepper motor card X50 stepper
motor blockage
• Check for stiff movement
2321 Error Stepper motor card X50 encoder plug
(Sub-D, 9-pin) not connected
• Connect encoder cable to the
control, use the correct interface
2322 Error Stepper motor card X50 flywheel
position not found
• Check stepper motor 1 for stiff
movement
2330 Error Stepper motor card X50 not
responding
• Perform a software update
• Replace control
2331 Error Stepper motor card X50 parameter
init error
• Perform a software update
• Check selection of class
2352 Error Stepper motor card X50 overcurrent • Check for stiff movement
2371 Error Stepper motor card X50 Watchdog
(sewing foot lift)
• Perform a software update
• Check selection of class
2372 Error Stepper motor card X50 motor
overload / overvoltage /overcurrent
(Sewing foot stroke)
• Check selection of class
• Replace control
• Replace encoder
• Replace stepper motor
2373 Error Stepper motor card X50 Sewing
motor encoder not connected
(Sewing foot stroke)
• Replace control
2374 Error Stepper motor card X50 Sewing
motor encoder not init (Sewing foot
stroke)
• Perform a software update
• Check selection of class
2375 Error Stepper motor card X50 Init Position
not found (Sewing foot stroke)
• Check for stiff movement
• Replace encoder
• Replace motor
2376 Error Stepper motor card X50 not Enabled
(Sewing foot stroke)
• Replace control
2377 Error Stepper motor card X50 Overload
(Sewing foot stroke)
• Check for stiff movement
• Replace encoder
• Replace motor
2378 Error Stepper motor card X50 Encoder
failure (Sewing foot stroke)
• Replace encoder
2379 Error Stepper motor card X50 Current
sensor failure (Sewing foot stroke)
• Replace control
Code Type Meaning Remedial action