Fault description Cause Remedy
Unit is running with reduced metering
performance (performance problems)
Manual diaphragm valve fully
or partially closed
Open manual diaphragm valve fully
Suction line not airtight
Check the complete suction line and
replace in the event of the air leaks
Changeover valve(s) not fully
open
Check air pressure/pneumatic pressure
for valves
Metering point not ready for
use
Check and repair metering points
function
Metering point back-pressure
too high
Check metering point back-pressure
using the metering point specifications
Possible error message on a primary control
unit (metering error alarm)
Unit does not start up
n Check medium connection and filled
lines
n Check pump
Wiring error
See operating instructions for the oval
gear meter OGM
PLUS
(
Ä
Chapter
1.1.1 ‘Further instructions’ on page 6 )
Diaphragm valve closed
Open manual diaphragm valve fully
Metering point not ready for
operation
Set the metering point to operational
readiness mode or repair as necessary
Suction tube leaking
Check suction tube and seal or replace
leaking part
Diaphragm valve in the
suction tube closed
Open the diaphragm valve in the suction
tube fully
Pump leaking
See the operating instructions for the
pump (
Ä
Chapter 1.1.1 ‘Further
instructions’ on page 6 ).
Pipe connection leaking
Tighten the armatures or replace the
seals as required
Manual diaphragm valve
leaking
Tighten screws or replace diaphragm as
necessary
OGM
PLUS
is not supplying any pulses even
though the pump is running
Oval gear meter blocked with
dirt
Flush oval gear meter with flushing
medium and remove dirt
Gas accumulation in the
pump head
n Vent the pump.
n Flush pump with flushing medium
and clean or replace valves
n Set the stroke settings of the pump to
>40% (see operating instructions for
the pump (
Ä
Chapter 1.1.1 ‘Further
instructions’ on page 6 ).
Pump output is set lower
than the minimum flow on
the OGM
PLUS
Increase the pump output or use
OGM
PLUS
with a lower start-up limit
Container change-over not functioning Diaphragm valves not
working correctly
n Check main controller or main control
program
n Check air supply to the diaphragm
valves
n Check functional performance of the
diaphragm valves
Troubleshooting
88MAN046590 Rev. 6-03.2022