EPSON EPL-N4000/EPL-N4000+ Chapter 3 Troubleshooting
Rev.B 103
3.3.2 Erratic Operation
The printer has a variety of intermittent problems,but
enerally does not
complete a print cycle. The problems are
enerally not identified by
displayed Error Codes.
Table 3-13. Erratic Operation
Table 3-14. Erratic Operation
Step Actions and Questions Yes No
SUSPECT COMPONENTS
The followin
components are
associated with this specific problem.
One or more of these components ma
ou
cannot isolate the problem usin
this FIP,
replace each component listed below,
one at a time, until the problem
disappears.
• Printer options
1
Does the printer frequently fail to
enter printer warm-up or is the Control
Panel frequently inoperative?
Go to
“Inoperative
Printer
Go to Stpe2
2
LVPS +5VDC UNDER LOAD
CHECK
1. Remove the Rear Cover.
2. Generate 50 Grid Test Patterns.
3. While the printin
the
Test Patterns, measure the volta
e
between J400-7 and FG on the MCU
PWB.
Does the +5VDC measured between
J400-7 and FG remain relatively
constant throughout the print run, and
does not deviate more than a volt
during the print run?
Go to Step3 Replace the
LVPS
Assembl
Step Actions and Questions Yes No
3
LVPS +24VDC UNDER LOAD
CHECK
1. Generate 50 Grid Test Patterns.
2. While the printin
the
Test Patterns, measure the volta
e
between J400-5 and FG on the MCU
PWB.
Does the +24VDC measured
between J400-5 and FG remain
relatively constant throughout the
print run, and does not deviate more
than a few volts during the print
run?
Go to step 4 Replace the
LVPS
Assembl
.
(See
Chapter 4)
4
TEST PRINT CHECK
Was the printer able to generate all
of the Test Prints requested in steps
2 and 3?
Go to step 5 Replace the
MCU PWB
(See
Chapter 4)
5
TEST PRINT CHECK
Does the printer stop and reset while
making test prints?
Go to FIP
Electrical
Noise
Go to step 6
6
HOST SOFTWARE REPLACE-
MENT
Reload the Host Drive Software or Host
Application Software.
Does the printer still exhibit erratic
operation?
Go to step 7 Problem
solved
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