Epson EPL-N4000 - Residual Image or Ghosting

EPSON EPL-N4000/EPL-N4000+ Chapter 3 Troubleshooting
Rev.B 124
3.4.10 Residual Image or Ghosting

Problem
There are faint,
g
host ima
g
es
appearin
g
randomly on the pa
g
e.
The ima
g
es may be either from a
previous pa
g
e or from the pa
g
e
currently bein
g
printed.

SUSPECT COMPONENTS
The followin
g
components are
associated with this specific problem.
One or more of these components
may have failed partially or
completely. If you cannot isolate the
problem usin
g
this FIP, replace each
component listed below, one at a
time, until the problem disappears.
• MCU PWB
Table 3-49. Residual Image or Ghosting
Table 3-50. Residual Image or Ghosting
Step Actions and Questions Yes No
1
CUSTOMER USAGE INSPEC-
TION
Inspect the residual ima
g
es.
Was the customer printing
numerous copies of the same
image?
Go to step 2 Go to step 3
Step Actions and Questions Yes No
2
Generate a print run of 30 pages of
varying images.
Do residual images still appear?
Go to step 3 Problem
solved. Avoid
printin
g
numerous
copies of the
same ima
g
e.
3
EP CARTRIDGE REPLACEMENT
Install a new EP Cartrid
g
e.
Are the ghost images gone?
Problem
solved
Go to step 4
4
FUSER INSPECTION
1. Generate ten Grid Test Prints and
switch OFF printer power when the
last print is halfwa
y
throu
g
h the
Fuser.
2. Carefull
y
remove the EP Cartrid
g
e
and inspect the toner ima
g
e on the
print before it enters the Fuser and
immediatel
y
after it exits the Fuser.
Is the image on the paper normal
before it enters the Fuser, but there
are ghost images on the paper when
it exits the Fuser?
Replace the
Fuser
Assembl
y
.
Replace the
BTR
Assembl
y
.