Epson EPL-N4000 - Damaged Prints

EPSON EPL-N4000/EPL-N4000+ Chapter 3 Troubleshooting
Rev.B 128
3.4.13 Damaged Prints

Problem
The printed pa
g
e comes out of the
printer either wrinkled, creased, or
torn.

SUSPECT COMPONENTS
The followin
g
components are
associated with this specific
problem. One or more of these
components may have failed
partially or completely. If you cannot
isolate the problem usin
g
this FIP,
replace each component listed
below, one at a time, until the
problem disappears.
• No recommendations
Table 3-56. Damaged Prints
Table 3-57. Damaged Image
Step Actions and Questions Yes No
1
PAPER INSPECTION
Inspect the paper that is loaded in the
Feeder that is havin
g
the dama
g
e
problem
Is the paper in the Feeder already
wrinkled, creased, or torn?
Replace
with fresh,
dr
y
paper
Go to step 2
2
PAPER PATH INSPECTION
Inspect the paper path, between the
feed tra
y
and the exit tra
y
, for paper
scrap, obstructions, or broken printer
components.
Is the paper path clear and there are
no broken components?
Go to step 3 Clear the
paper path or
replace the
broken
component.
Step Actions and Questions Yes No
3
PAPER FEED INSPECTION
Run a Grid Test Print and switch OFF
printer power halfwa
y
throu
g
h the print
c
y
cle.
Open the Left Upper Cover.
Is the paper fed crooked?
Go to FIP
Skewed
Ima
g
e
Go to step 4
4
PAPER PATH ROLLS INSPEC-
TION
Inspect all of the rolls alon
g
the paper
path, between the feed tra
y
and the exit
tra
y
, for contamination, wear, or
dama
g
e.
Are the paper path rolls free of
contamination, wear, or damage?
Go to step 5 Replace an
y
dama
g
ed or
worn rolls.
5
EP CARTRIDGE INSPECTION
1. Run a Grid Test Print and switch
OFF printer power before the sheet of
paper reaches the Fuser.
2. Open the Left Upper Cover.
Is the paper damaged before it
reaches the Fuser?
Replace the
EP
Cartrid
g
e
and/or the
BTR
Assembl
y
.
Go to step 6
6
FUSER INSPECTION
1. Run another Grid Test Print and
switch OFF printer power when the
print is halfwa
y
throu
g
h the Fuser.
2. Open the Left Upper Cover.
3. Examine the paper areas before the
ima
g
e enters the Fuser and after the
ima
g
e exits the Fuser.
Is paper undamaged before it enters
the Fuser, but there is damage
visible as it exits the Fuser?
Replace the
Fuser
Assembl
y
.
Clean or
replace the
Offset/Exit
Assembl
y
.