7.7 Inquiries about Product and Guarantee
7-12
The breakdown was caused by a science or technical problem that was not foreseen when making practical
application of the product at the time it was purchased or delivered.
The product was not used in the manner the product was originally intended to be used.
The breakdown was caused by a reason which is not this company’s responsibility, such as lightning or other
disaster.
2) Furthermore, the warranty specified herein shall be limited to the purchased or delivered product alone.
3) The upper limit for the warranty range shall be as specified in item (1) above and any damages (damage to or
loss of machinery or equipment, or lost profits from the same, etc.) consequent to or resulting from breakdown of
the purchased or delivered product shall be excluded from coverage by this warranty.
(3) Trouble diagnosis
As a rule, the customer is requested to carry out a preliminary trouble diagnosis. However, at the customer’s
request, this company or its service network can perform the trouble diagnosis on a chargeable basis. In this case,
the customer is asked to assume the burden for charges levied in accordance with this company’s fee schedule.
[ 2 ] Exclusion of liability for loss of opportunity, etc.
Regardless of whether a breakdown occurs during or after the free of charge warranty period, this company shall
not be liable for any loss of opportunity, loss of profits, or damages arising from special circumstances, secondary
damages, accident compensation to another company, or damages to products other than this company’s
products, whether foreseen or not by this company, which this company is not be responsible for causing.
[ 3 ] Repair period after production stop, spare parts supply period (holding period)
Concerning models (products) which have gone out of production, this company will perform repairs for a period of
7 years after production stop, counting from the month and year when the production stop occurs. In addition, we
will continue to supply the spare parts required for repairs for a period of 7 years, counting from the month and year
when the production stop occurs. However, if it is estimated that the life cycle of certain electronic and other parts is
short and it will be difficult to procure or produce those parts, there may be cases where it is difficult to provide
repairs or supply spare parts even within this 7-year period. For details, please confirm at our company’s business
office or our service office.
[ 4 ] Transfer rights
In the case of standard products which do not include settings or adjustments in an application program, the
products shall be transported to and transferred to the customer and this company shall not be responsible for local
adjustments or trial operation.
[ 5 ] Service contents
The cost of purchased and delivered products does not include the cost of dispatching engineers or service costs.
Depending on the request, these can be discussed separately.
[ 6 ] Applicable scope of service
Above contents shall be assumed to apply to transactions and use of the country where you purchased the
products.
Consult the local supplier or Fuji for details separately.
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