UCM6100 Series User Manual
Version 1.0.18.13
Configure the timeout between digit entries. After the user enters a digit, the user
needs to enter the next digit within the timeout. If no digit is detected within the
timeout, the UCM6100 will consider the entries complete. The default timeout is 3s.
After playing the prompts in the IVR, the UCM6100 will wait for the DTMF entry
within the timeout (in seconds). If no DTMF entry is detected within the timeout, a
timeout prompt will be played. The default setting is 10 seconds.
Select the prompt message to be played when timeout occurs.
Select the prompt message to be played when an invalid extension is pressed.
Response
Timeout Repeat
Loops
Configure the number of times to repeat the prompt if no DTMF input is detected.
When the loop ends, it will go to the timeout destination if configured, or hang up.
The default setting is 3.
Configure the number of times to repeat the prompt if the DTMF input is invalid.
When the loop ends, it will go to the invalid destination if configured, or hang up.
The default setting is 3.
Select the voice prompt language to be used for this IVR. The default setting is
"Default" which is the selected voice prompt language under Web GUI→PBX
Settings→Voice Prompt→Language Settings. The dropdown list shows all the
current available voice prompt languages on the UCM6100. To add more languages
in the list, please download voice prompt package by selecting "Check Prompt List"
under Web GUI→PBX Settings→Voice Prompt→Language Settings.
Key Press Event:
Press 0
Press 1
Press 2
Press 3
Press 4
Press 5
Press 6
Press 7
Press 8
Press 9
Press *
Select the event for each key pressing for 0-9, *, Timeout and Invalid. The event
options are:
• Extension
• Voicemail
• Conference Rooms
• Voicemail Group
• IVR
• Ring Group
• Queues
• Page Group
• Fax
• Custom Prompt
• Hangup
• DISA
• Dial by Name
• External Number
• Callback
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