PICKUP GROUPS
The UCM6100 supports pickup group feature which allows users to pick up incoming calls for other extensions
if they are in the same pickup group, by dialing "Pickup Extension" feature code (by default *8).
Configure Pickup Groups
Pickup groups can be configured via Web GUI→Call Features→Pickup Groups.
• Click on to create a new pickup group.
• Click on to edit the pickup group.
• Click on to delete the pickup group.
Select extensions from the list on the left side to the right side.
Figure 162: Edit Pickup Group
Configure Pickup Feature Code
When picking up the call for the pickup group member, the user only needs to dial the pickup feature code. It’s
not necessary to add the extension number after the pickup feature code. The pickup feature code is configurable
under Web GUI→Call Features→Feature Codes.
The default feature code for call pickup extension is *8, otherwise if the person intending to pick up the call knows
the ringing extension they can use ** followed by the extension number in order to perform the call pickup
operation.
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