Grandstream Networks UCM6104 User Manual

P a g e | 414
UCM6100 Series User Manual
Version 1.0.18.13
GUI→Maintenance→Signal Troubleshooting→Analog Record Trace.
Here is the step to capture trace:
1. Select FXO or FXS for "Record Ports". If the issue happens on FXO 1, select FXO port 1 to record the
trace.
2. Select "Record Direction".
3. Select "Record File Mode" to separate the record per direction or mix.
4. Click on "Start".
5. Make a call via the analog port that has the issue.
6. Once done, click on "Stop".
7. Click on "Download" to download the analog record trace.
Figure 304: Troubleshooting Analog Trunks
• A key Dial-up FXO
Users can directly set a PSTN number on the “External Extension” text box to troubleshoot issues related to
the analog trunk easily, the following steps shows how to use this feature:
1. Configure analog trunk on UCM, including outbound route.

Grandstream Networks UCM6104 Specifications

General

Brand	Grandstream Networks
Model	UCM6104
Category	PBX
Language	English