Konica Minolta SONIMAGE HS2 - Error Code List (CA00015-CA07051)

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11.2 Error Code List
Error code Display message Phenomenon / Solution
CA00015
A system error has occurred.
Please reboot.
If an error has occurred again after reboot,
please contact your service representative.
Please reboot.
If an error has occurred again after reboot, please contact
your service representative.
CA00016
CA00017
CA00018
An error has occurred in booting.
Please reboot the system.
If an error has occurred again after rebooting,
please contact your service representative.
CA00019
An error has occurred in application software.
Please contact your service representative.
Restart the system. If an error reoccurs after restarting the
system, stop using the system and contact your service
representative.
CA00020
An error has occurred in rmware.
Please contact your service representative.
Please stop use of the system, and contact your service
representative.
CA00021
Please remove the extension probe port after
power O󰀨.
Please turn o󰀨 the power of the system. Then remove the
extension probe port.
CA00022
AC adapter connector is not inserted properly.
Please make sure to fully insert the AC adapter
connector.
Insert the AC adapter connector all the way to its base.
CA07001
System software fails to bootup.
Please contact service representative for assis-
tance.
Please stop use of the system, and contact your service
representative.
CA07002
Please shut down the system.
Check Disk

Check Hard disk : System drive

Check Hard disk : Data drive
Perform Check Disk.
Once you perform Check Disk, the system is automatically
rebooted. Then the screen goes dark for a few minutes,
which is the normal reboot routine.
If you still have the error after performing Check Disk,
please stop use of the system, and contact your service
representative.
CA07003
The system could not be restored. Please contact
service representative for assistance.
Continued system use is possible but not recom-
mended.
Please stop use of the system, and contact your service
representative.
CA07009
An error has occurred during start-up.
Please reboot the system.
If an error has occurred again after rebooting,
please contact your service representative.
Please reboot the system.
If an error has occurred again after rebooting, please con-
tact your service representative.
CA07010
System error has occurred.
Please reboot the system.
If an error has occurred again after rebooting,
please contact your service representative.
CA07011
Application is busy.
System shut down to force.
Application may not have been ended successfully.
Please conrm patient data and study data.