11-11
Troubleshooting > Responding to Messages
B
C
Error Message Checkpoints Corrective Actions Reference
Page
Box is not found. - The specified box cannot be found.
Job is canceled. Select [End].
-
Box limit exceeded. Is [End] displayed on the screen? The specified box is full, and no
further storage is available; Job is
canceled. Select [End]. Try to
perform the job again after printing
or deleting data from the box.
-
Error Message Checkpoints Corrective Actions Reference
Page
Cassette is not
installed.
- Cannot feed paper. Set the
cassette indicated on the screen.
-
Calibrating… - The machine is under the
adjustment to maintain its quality.
Please wait.
-
Cannot connect to
Authentication
Server.
- Set machine time to match the
server’s time.
2-12
- Check the domain name. 9-5
- Check the host name. 9-5
- Check the connection status with
the server.
-
Cannot connect. - This appears when the Wi-Fi or Wi-
Fi Direct connection did not
complete. Check the settings, and
check the signal conditions.
-
Cannot duplex print
on the following
paper.
Did you select a paper size/type that
cannot be duplex printed?
Select [Paper Selection] to select
the available paper. Select
[Continue] to print without using
Duplex function.
-
Cannot offset the
following paper.
Did you select a paper size/type that
cannot be offset?
Select [Paper Selection] to select
the available paper. Select
[Continue] to print without using
Offset function.
6-10
Cannot print the
specified number of
copies.
- Only one copy is available. Select
[Continue] to continue printing.
Select [Cancel] to cancel the job.
The machine may reproduce the
same originals by arranging the
following settings:
- Uncheck [RAM Disk] in the
"Device Settings" tab of the
printer's properties.
If you unchecked the [RAM Disk],
check the [RAM Disk] again after
the printing is completed. If not,
print speed may be reduced.
8-53
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