Kyocera Ecosys M812cidn

11-22
Troubleshooting > Responding to Messages
Responding to Send Error
The send error displayed on the screen are as follows.
Error
Code
Message Corrective Actions Reference
Page
1101 Failed to send the e-mail. Check the host name of the SMTP server on the
Command Center RX.
2-45
Failed to send via FTP. Check the host name of FTP. 5-18
Failed to send via SMB. Check the host name of SMB. 5-16
1102 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain name.
• Host name
•Path
5-16
Failed to send the e-mail. Check the following on the Command Center RX.
• SMTP login user name and login password
• POP3 login user name and login password
• E-mail size limit
2-45
Failed to send via FTP. Check the FTP settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain name.
•Path
• Folder share permissions of the recipient
5-18
1103 Failed to send via SMB. Check the SMB settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the domain name.
•Path
• Folder share permissions of the recipient
5-16
Failed to send via FTP. Check the FTP settings.
•Path
• Folder share permissions of the recipient
5-18
1104 Failed to send the e-mail. Check the e-mail address.
NOTE
If the address is rejected by the domain, you cannot send
the email.
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