11-24
Troubleshooting > Responding to Messages
2102
2103
Failed to send via FTP. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
Check the following of the FTP server.
⢠Is FTP available?
⢠The server is not operating properly.
ā
Failed to send the e-mail. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
2201
2202
2203
2231
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
2204 Failed to send the e-mail. Check the e-mail size limit of the SMTP settings on the
Command Center RX.
2-45
3101 Failed to send the e-mail. Check the authentication methods of both the sender and
the recipient.
ā
Failed to send via FTP. Check the network.
⢠The network cable is connected.
⢠The hub is not operating properly.
⢠The server is not operating properly.
ā
3201 Failed to send the e-mail. Check the SMTP user authentication method of the
recipient.
ā
0007
4201
4701
5101
5102
5103
5104
7101
7102
7103
720f
ā Turn the power switch off and back on. If this error occurs
several times, make a note of the displayed error code
and contact your service representative.
2-10
Error
Code
Message Corrective Actions Reference
Page