20 SDA-OM-E Rev H
Staying Up-to-Date
To maintain your instrument’s performance within specifications, have us calibrate it at least once
a year. LeCroy offers state-of-the-art performance by continually refining and improving the
instrument’s capabilities and operation. We frequently update both firmware and software during
service, free of charge during warranty.
You can also install new purchased software options in your scope yourself, without having to
return it to the factory. Simply provide us with your instrument serial number and ID, and the
version number of instrument software installed. We will provide you with a unique option key that
consists of a code to be entered through the Utilities' Options dialog to load the software option.
Warranty
The instrument is warranted for normal use and operation, within specifications, for a period of
three years from shipment. LeCroy will either repair or, at our option, replace any product
returned to one of our authorized service centers within this period. However, in order to do this
we must first examine the product and find that it is defective due to workmanship or materials
and not due to misuse, neglect, accident, or abnormal conditions or operation.
LeCroy shall not be responsible for any defect, damage, or failure caused by any of the following:
a) attempted repairs or installations by personnel other than LeCroy representatives, or b)
improper connection to incompatible equipment or c) for any damage or malfunction caused by
the use of non-LeCroy supplies. Furthermore, LeCroy shall not be obligated to service a product
that has been modified or integrated where the modification or integration increases the task
duration or difficulty of servicing the oscilloscope. Spare and replacement parts, and repairs, all
have a 90-day warranty.
The oscilloscope’s firmware has been thoroughly tested and is presumed to be functional.
Nevertheless, it is supplied without warranty of any kind covering detailed performance. Products
not made by LeCroy are covered solely by the warranty of the original equipment manufacturer.
Windows License Agreement
LeCroy's agreement with Microsoft prohibits users from running software on LeCroy X-Stream
oscilloscopes that is not relevant to measuring, analyzing, or documenting waveforms.
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