Lexmark MX912dxe - Page 110

Error code Description Action
283.11 The paper remains detected at the sensor
(ADF scan) after the printer is turned on.
See
“ADF scan jam service check” on page 116.
283.12 The paper was detected earlier than
expected at the sensor (ADF scan).
283.13 The sensor (ADF scan) did not detect the
paper after registration.
283.15 The paper remains detected at the sensor
(ADF scan) during a job.
ADF registration jam service check
Actions Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
EVENT LOG > Display Log
Does the error log show persistent 280.x1 jam?
Go to step 2. Go to step 7.
Step 2
Clear the sensor (ADF document separation) and sensor (ADF registration)
paper paths of debris or dust.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the sensor actuators for damage, and replace if necessary.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Enter the Diagnostics menu, and then navigate to:
SCANNER TESTS > Sensor Test
Does the sensor status change while toggling the sensor?
Go to step 7. Go to step 5.
Step 5
a Reseat the sensor cables.
b Check the cables for damage, and replace if necessary.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Check the sensor (ADF document separation) and sensor (ADF
registration) for damage, and replace if necessary. See
“Sensors (ADF top
open cover section) removal” on page 425.
Does the problem remain?
Go to step 7. The problem is solved.
7421
Diagnostic information
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