Actions Yes No
Step 7
Check the ADF registration rollers for wear or damage, and replace if
necessary.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
a Make sure that the roller belts have proper belt tension.
b Check the roller belts for wear or damage, and replace if necessary.
c Make sure that the roller gears are properly aligned.
d Check the roller gears for wear or damage, and replace if necessary.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Check the actuators of the following sensors for damage, and replace if
necessary:
• Sensor (ADF mixed paper width 1)
• Sensor (ADF mixed paper width 2)
• Sensor (ADF mixed paper width 3)
Does the problem remain?
Go to step 10. The problem is solved.
Step 10
a Remove the ADF rear cover and locate the motor drive.
b Open the ADF top cover.
c Bypass the sensor (ADF top cover open) and observe if the ADF
registration gear rotates.
d Observe the motor (ADF registration) if it is working properly.
Does the motor run?
Go to step 12. Go to step 11.
Step 11
a Reseat the ADF registration motor cable.
b Check the motor cable for damage, and replace if necessary.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
a Make sure that the ADF registration belt has correct belt tension.
b Check the ADF registration gear and belt for wear or damage, and
replace if necessary.
Does the problem remain?
Go to step 13. The problem is solved.
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Diagnostic information
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