Induction heater failure service check
Action Yes No
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
a Make sure that the induction heater is properly installed.
b Reseat the induction heater cable.
c Check the induction heater and its cable for damage, and replace if
necessary. See
“Induction heater removal” on page 279.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
a Make sure that the induction heater magnetic erase board is properly
installed.
b Reseat the induction heater magnetic erase board cables.
c Check the induction heater magnetic erase board and its cables for
damage, and replace if necessary. See
“Induction heater magnetic
erase board (IHMEB) removal” on page 348.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
a Make sure that the induction heater power supply is properly
installed.
b Reseat the induction heater power supply cables.
c Check the induction heater power supply and its cables for damage,
and replace if necessary. See
“Induction heater power supply (IHPS)
removal” on page 350.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
a Make sure that the fuser is properly installed.
b Make sure that the fuser cable is properly connected.
c Check the fuser for damage, and replace if necessary. See “Fuser
removal” on page 279.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Check the engine controller board pins for damage, and replace if
necessary. See
“Engine controller board removal” on page 353.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7421
Diagnostic information
176
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