Lexmark MX912dxe - Page 47

Actions Yes No
Step 2
Perform print quality calibration. Navigate to:
Settings > Print Settings > Quality Menu > Adjust Print Quality
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Enter the Configuration menu, and then select Print Quality Pages.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Enter the Configuration menu, and then navigate to:
Automatic Image Stabilization > Auto Align Adj
Make sure that the value is set to On.
Does the problem remain?
Go to step 5. The problem is solved.
Step 5
a Make sure that the sensor (toner density) is free of dust or debris.
b Reseat the sensor cable.
c Check the sensor and its cable for damage, and replace if necessary.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Observe the toner density solenoid.
Is it working properly?
Go to step 7. The problem is solved.
Step 7
Check the solenoid and its actuator for wear or damage, and replace if
necessary.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
a Make sure that the cartridge and photoconductor are installed.
b Make sure that the cartridge and photoconductor are supported.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Printed Page Count
Does the page count reach 300K or 600K?
Go to step 10. Go to step 11.
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Diagnostic information
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