Lexmark MX912dxe - Page 48

Actions Yes No
Step 10
Check the following parts for damage or contamination, and replace if
necessary.
• Transfer roller
• Transfer belt
• Developer unit
Does the problem remain?
Go to step 11. The problem is solved.
Step 11
a Make sure that the erase LED is properly installed.
b Check the LED for damage, and replace if necessary.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
CAUTION—SHOCK HAZARD: Do not perform this step if the printer
is on.
a Make sure that the following cables are properly connected:
• High voltage charge cable
• High voltage transfer cable
• High voltage toner charge cable
b Make sure that the high voltage charge and developer contacts are
secure.
c Check the high voltage board cables and contacts for damage, and
replace if necessary.
Does the problem remain?
Go to step 13. The problem is solved.
Step 13
CAUTION—SHOCK HAZARD: Do not perform this step if the printer
is on.
a Make sure that the high voltage board cables are properly connected.
b Check the high voltage board for damage, and replace if necessary.
Does the problem remain?
Go to step 14. The problem is solved.
Step 14
a Make sure that the printhead is properly installed.
b Check the printhead for damage, and replace if necessary. See
“Printhead removal” on page 275.
Does the problem remain?
Contact the next level
of support.
The problem is solved.
7421
Diagnostic information
48