Lexmark MX912dxe - Page 69

Action Yes No
Step 4
Check the sensor (MPF empty).
Is it free of damage?
Go to step 5. Go to step 7.
Step 5
Enter the Diagnostics menu, and then navigate to:
SENSOR TESTS > PRINTER SENSOR TESTS > MPF empty
Does the sensor status change while toggling the sensor?
Go to step 6. Go to step 8.
Step 6
a Reseat the MPF empty sensor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 7. The problem is solved.
Step 7
Replace the sensor (MPF empty).
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
a Make sure that the MPF lift plate, including the cam and gears, are
properly installed.
b Check the plate, including the cam and gears, for damage, and replace
if necessary.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Observe the MPF lift plate solenoid.
Is it working properly?
Go to step 11. Go to step 10.
Step 10
a Reseat the MPF lift plate solenoid cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 11. The problem is solved.
Step 11
Check the MPF lift plate solenoid, including the actuator for wear or
damage, and replace if necessary. See
“MPF lift plate solenoid removal”
on page 301.
Does the problem remain?
Go to step 12. The problem is solved.
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Diagnostic information
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