Lexmark MX912dxe - Page 85

Action Yes No
Step 9
Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > PRINTER MOTOR TESTS > Paper feed
Does the motor run?
Go to step 13. Go to step 10.
Step 10
a Reseat the feed motor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 11. The problem is solved.
Step 11
a Check the paper feed belt for proper tension, and adjust if necessary.
b Check the paper feed gear and belt for wear or damage, and replace
if necessary.
Does the problem remain?
Go to step 12. The problem is solved.
Step 12
Replace the motor (feed). See
“Motor (feed) removal” on page 372.
Does the problem remain?
Go to step 13. The problem is solved.
Step 13
a Check the tray 1 paper feed clutch for damage, and replace if
necessary.
b Reseat the clutch cable. Check the cable for damage, and replace if
necessary.
Does the problem remain?
Go to step 14. The problem is solved.
Step 14
Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > PRINTER MOTOR TESTS > Registration
Does the motor run?
Go to step 18. Go to step 15.
Step 15
a Reseat the registration motor cable.
b Check the cable for damage, and replace if necessary.
Does the problem remain?
Go to step 16. The problem is solved.
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Diagnostic information
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