Service Action Codes 7-7
22 June 2004
10 Barcode scanner communications failed.
Action 1
To recover from the error, shutdown and restart the library by using the
Operator Panel (Main Menu Mode Dialog) or the Main Circuit Breaker
switch on the AC Power Compartment in the lower right corner at the back of
the CM. For more information, refer to Shutting Down the Scalar 1000 on page
4-9 and Starting the Scalar 1000 on page 4-7.
Note: Wait at least one minute between powering off and powering on the
library.
Action 2
If the problem is not corrected or persists, contact ATAC. For contact
information, refer to ADIC Technical Assistance Center on page 1-5.
11 Barcode scanner communications is OK, data received from the Barcode
scanner is bad.
Action 1
Contact ATAC. For contact information, refer to ADIC Technical Assistance
Center on page 1-5.
12 Barcode scanner communication is OK, barcode scanner reports that data is
bad.
Action 1
Contact ATAC. For contact information, refer to ADIC Technical Assistance
Center on page 1-5.
13 Cannot read tape cartridge barcode label.
Action 1
Check the tape cartridge barcode label to ensure that it meets specifications and
is installed properly. Refer to Understanding Barcodes on page 10 for more
information. Look for the following:
• A damaged or dirty label
• Library not configured for correct media mode
• Too few (less than 5) or too many (more than 16) characters on the barcode
label.
The cell in question is displayed with the SAC.
Action 2
If the problem is not corrected or persists, contact ATAC. For contact
information, refer to ADIC Technical Assistance Center on page 1-5.
Table 7-1 SAC Reporting (Continued)
Reported
SAC
Perform these actions
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