Error Code Cause Solution
W0606-004
Authentication failed because
the user name contains
language that cannot be used
by general users.
Do not use "other", "admin",
"supervisor" or "HIDE*" in
general user accounts.
W0612-005
Authentication failed because
no more users can be
registered. (The number of
users registered in the Address
Book has reached capacity.)
Ask the user administrator to
delete unused user accounts in
the Address Book.
W0707-001
An authentication error
occurred because the Address
Book is being used at another
location.
Wait a few minutes and then try
again.
LDAP Authentication
Error Code Cause Solution
L0103-000
A TWAIN operation occurred
during authentication.
Make sure no other user is
logged on to the machine, and
then try again.
L0104-000 Failed to encrypt password.
1. A password error occurred.
Make sure the password is
entered correctly.
2. "Restrict Use of Simple
Encryption" is enabled.
The administrator has restricted
use of simple encryption. You
can use the encryption key if it
has been specified in the driver.
3. A driver encryption key error
occurred.
Make sure that the encryption
key is correctly specified on the
driver.
Authentication Does Not Work Properly
237
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