Sysmex XP-300 13-21
Troubleshooting
Revised July 2012
12. SNCS Errors
Error Message
(Error Code)
GP Buffer Full (443040)
Cause Momentary power failure or sudden noise interference causes printer memory
errors.
Action Troubleshooting
on the screen
Press the [Back] button to clear the error. However, the data
under printing will be printed.
Note Analysis is ready when the error is cleared.
Error Message
(Error Code)
SNCS Comm. Error (487010)
SNCS Connection Error (487012)
SNCS Setting Error (487013)
Cause An error related to transmissions to the SNCS server has occurred.
Action • Check if the communications equipment power is turned ON
• Check if the connection cable of the communications equipment is connected
properly.
• Contact your local Sysmex service representative.
Troubleshooting
on the screen
• Press the [Retry] button to clear the error and the
transmission to the SNCS server will resume.
• Press the [Cancel] button to clear the error and discard
the data that is output to the SNCS server.
Note Analysis is ready when the error is cleared.
Error Message
(Error Code)
SNCS Status Error (487011)
Cause An error related to transmissions to the SNCS server has occurred.
Action • Turn OFF then ON the power again.
• Contact your local Sysmex service representative.
Note Although the system is ready for analysis, no transmissions to the SNCS server is
available.
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