8.4 Image Quality Problems
250
The copied/
scanned/printed
output is too light.
Is the copy density set to
[Lighten]?
Make adjustments under Copy Density and/or Lighten / Darken.
Refer
For a copy job, refer to "Image Options
(Adjusting the density, sharpness, and contrast
of images)" (p. 109).
For a scan job, refer to "Image Options
(Adjusting the Scan Density, and Sharpness and
Contrast of Images)" (p. 152).
Is Copy Density or Lighten /
Darken set to [Lighten]?
Is the setting for the original type
appropriate?
Select a suitable original type.
Refer
For a copy job, refer to "Original Type (Selecting
the Document Type)" (p. 108).
For a scan job, refer to "Original Type (Selecting
the Document Type)" (p. 139).
The copied/
scanned/printed
image is
misaligned or
skewed.
Is the document loaded correctly? Correctly load the document.
Refer
For a copy job, refer to "Step 3 Starting the Copy
Job" (p. 80).
For a scan job, refer to "Step 2 Starting the Scan
Job" (p. 127).
Is the document guide set
properly?
Set the document guide correctly.
Refer
For a copy job, refer to "Step 3 Starting the Copy
Job" (p. 80).
For a scan job, refer to "Step 2 Starting the Scan
Job" (p. 127).
Part of the image
is missing on the
copied/printed
output.
(smudged or
unclear)
Is the media damp? If the media is damp, some parts of the copied output may not
be printed or may be unclear. Replace with media just unpacked.
Refer
Refer to "Loading/Replacing Paper" (p. 45).
Is the loaded media folded or
wrinkled?
Remove the defective media or replace with media just unpacked.
Refer to "Loading/Replacing Paper" (p. 45).
Is part of the image outside of the
printable area?
Recreate the original so that the image fit to the printable area.
Refer
Refer to "Image loss width" in "Specifications" (p.
344).
Dirt appears at
regular intervals.
Is the paper path dirty? Run a copy job of a few pages.
If the symptom does not improve, contact your local Xerox repre-
sentative.
Internal components are soiled. Contact your local Xerox representative.
Symptom Check Remedy