Ascotel IntelliGate 2025/2045/2065
Part 6 Handover to the customer 883
5 Handover to the customer
The following checklists contains the main points to be taken into account when
the system is handed over to the customer.
Documentation
• Are all the terminals clearly and intelligibly labelled?
• Does each terminal have its own operating instructions?
• Are additional operating instructions required (e.g. operating instructions for
Office system terminals, operating instructions for the System Assistant, etc.)?
• In what form should the System Configuration be archived:
– in paper form next to the PBX?
– or as software stored on the PC or on diskette?
• Are the passwords stored in a suitable place?
• Is the distribution list filled out (stored with the distribution frame)?
Customer-specific agreements
• Are all customer-specific applications fully documented?
Phone book setup / takeover
• Is the internal phone book set up on the system in accordance with the cus-
tomer’s wishes?
Other checkpoints
• Has the customer received the brochures and price lists on:
– Expansion / extension possibilities (to increase performance)
– Additional terminals (add-on products; to improve user convenience)
To Next Page
Loading...
