Ascotel IntelliGate 2025/2045/2065
Part 2 Routing elements 233
Courtesy (announcement prior to answering)
A Courtesy group can be allocated to each call distribution element; likewise
Courtesy can be deactivated for each element (see "Courtesy Service (announce-
ment prior to answering)", page 523).
KT Cost Centre
Call charges for calls via the KT lines of a call distribution element are logged at
the cost centre entered under "KT cost centre" (see also "Outgoing Calls via a KT
Line", page 259).
Other Subjects Relating to Call Distribution:
Trunk group, Direct dialling plan, User group, Key telephones, Sub-
scriber configuration, Internal traffic, Incoming traffic, Outgoing traffic,
Traffic in the PISN, Switching groups, Numbering plan.
4.5 Switch Groups
With the aid of the switch groups the routing configuration for the system can be
conveniently adapted to the time and situation-related requirements of the cus-
tomer. This means for example that calls during the day can be routed differently
to calls at night, or differently at times with a high call volume to times with a low
call volume (e.g. at radio stations or in telemarketing.
Certain destinations and functions are selected depending on the switching posi-
tion of a switching group. Each switching group has three switching positions.
The switch position can be used for example for Day, Night and Weekend. There
are nine switching groups. The switching groups have changeover switches for
• Routing incoming calls to internal destinations in a call distribution element
• Routing incoming calls to a Courtesy destination in a call distribution element
Switching group 1 also has changeover switches for
• Allocating an external digit barring for each internal subscriber
• Allocating an internal digit barring for each internal subscriber
• Routing an emergency call (outgoing)
• Allocating an internal destination for the door bell
• Switch groups 2 to 9 only have a changeover function for the routing of incom-
ing calls
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