Ascotel IntelliGate 2025/2045/2065
Part 7 Operations supervision 921
The following principles govern the way event messages are signalled to an exter-
nal signal destination:
• Individual event messages are not signalled if they occur at short intervals. The
event messages are stored temporarily for 5 minutes and then sent together to
the external signal destination.
• If over a period of one hour an attempt is made unsuccessfully to send the
event messages to the external signal destination, the signalling period is
extended from 5 minutes to 4 hours. As soon as the event messages are suc-
cessfully output at the external signal destination, the time period is reset to 5
minutes.
• If over a period of 1 hour an attempt is made unsuccessfully to send an event
message to an external signal destination, the number of dialling attempts is
reduced from 5 to 2. As soon as an event message has been successfully sent,
the number of dialling attempts is increased to 5 again.
• If the attempt to send an event message to an external signal destination was
unsuccessful, the PBX will generate the event message "Text. No Response
from External Destination".
Note:
Event tables and signal destinations should be configured so that the
event message Text: "No Response from External Destination" is imme-
diately signalled to a still available signal destination.
Routing an external signal destination
The following points are to be taken into account when specifying the routing to
external signal destinations:
• If the external signal destination is dialled up via an exchange access prefix fol-
lowed by the call number, the call will be routed via route 3. To use a different
route, you need to configure a route selection.
• Digit barring for external calls and printer faults (in the case of call logging) do
not affect outgoing event messages.
Configuring external signal destinations
If a PBX sends an event message, the event message opens a PPP communication
channel via the public network from the PBX to a Terminal Adapter, connected
either directly to a PC with the System Event Manager (SEM) software program or
indirectly via a LAN / WAN (ISDN gateway). Once the event has been confirmed,
the PBX clears down the PPP connection.
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