Epson WF-C5890 Series User Manual

Code Problem Solution
311 A DNS error has occurred. ❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
312 An authentication error has occurred. Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings, and then check the server settings.
313 A communication error has occurred. ❏ Print a network connection report to check if the
printer is connected to the network.
❏ Select Settings > General Settings > Network
Settings > Advanced > Email Server > Server
Settings to check the email server settings. You
can check the cause of the error by running
connection check.
❏ The authentication method of the settings and
the email server may not match. When you select
O as the authentication method, make sure the
authentication method of the email server is set
to None.
314 The data size exceeds the maximum size for attached
les.
❏ Increase the Attached File Max Size setting in
the scan settings.
❏ Lower the scanning resolution or increase the
compression ratio to reduce the size of the
scanned image.
315 The memory is full. Retry after other ongoing jobs are nished.
316 A mail encryption error has occurred. ❏ Make sure that the encryption certicate setting
is correct.
❏ Make sure that the printer's time setting is correct.
317 A mail signature error has occurred. ❏ Make sure that the signing certicate setting is
correct.
❏ Make sure that the printer's time setting is correct.
318 A domain restriction error has occurred. Contact your administrator to check if the domain of
your email destination is restricted.
321 A DNS error has occurred. ❏ Select Settings > General Settings > Network
Settings > Advanced > TCP/IP, and then check
the DNS settings.
❏ Check the DNS settings for the server, the
computer, or the access point.
322 An authentication error has occurred. Check the Location settings.
323 A communication error has occurred. ❏ Check the Location settings.
❏ Print a network connection report to check if the
printer is connected to the network.
324 A le with the same name already exists in the
specied folder.
❏ Delete the le with the same name.
❏ Change the le name prex in File Settings.
Solving Problems > A Message or Error Code is Displayed on the LCD Screen > Error Code is Displayed on the Sta …
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Epson WF-C5890 Series Specifications

General

Print Technology	PrecisionCore Heat-Free Technology
Print Resolution	Up to 4800 x 1200 dpi
Automatic Document Feeder	Yes, 50 sheets
Duplex Printing	Yes
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scanner Type	Flatbed color image scanner
Scan Resolution	1200 x 2400 dpi
Fax Capability	Yes
Display	4.3" color touchscreen
Ink Type	DURABrite Ultra pigment ink
Ink Cartridges	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Paper Capacity	250 sheets
Fax Transmission Speed	Approximately 3 sec per page
Mobile Printing	Epson Connect, Apple AirPrint, Mopria Print Service
Paper Sizes	A4, A5, A6, B5, B6, Letter, Legal
Print Speed	Up to 25 ppm (black/color)