Check point Solution
Cannot fax. If you have any problems when faxing, see the solutions to fax related
problems.
Cannot copy or scan. If you have any problems when copying or scanning, see the solutions to
copy or scan related problems.
Related Information
& “ere is still a job waiting to be printed.” on page 295
& “e printer is pending or oine.” on page 294
& “Using Port for the Printer” on page 402
& “Cannot Copy” on page 298
& “Cannot Scan Even ough a Connection has been Correctly Established” on page 297
& “Cannot Send or Receive Faxes” on page 298
Cannot Print, Copy, Scan, or Fax
The Application or Printer Driver do not Work Properly
Cannot Print Even Though a Connection has been Established (Windows)
e following causes can be considered.
The printer is pending or oine.
Solutions
Click Print Queue on the printer driver's Maintenance tab.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
There is a problem with the software or data.
Solutions
❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson
printer driver is not installed, the available functions are limited. We recommend using a genuine
Epson printer driver.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a
lower resolution or a smaller size.
Solving Problems
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Cannot Print, Copy, Scan, or Fax
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The Application or Printer Driver do not Work Properly
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