14 Problem Solving
366
Problem Solving
14
Trouble during Copying
This section describes how to solve copy problems.
Unable to Copy
Follow the procedure below if you cannot copy documents.
Symptom Cause Remedy
The document is
not correctly fed
from the
document
feeder.
The document is too small. The minimum size of the document that
can be loaded on the document feeder is
139.7 x 210mm (A5, A5 , 5.5 x 8.5,
5.5 x 8.5 ).
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document type is
unsuitable.
The document feeder does not feed
irregular sized documents, business cards,
transparencies, or thin documents.
In addition, the document feeder does not
feed documents with tags, paper clips, or
tape.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document guides are in
incorrect positions.
Adjust the document guides to the
document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Part of a document is
remaining in the document
feeder.
Open the document feeder cover, and
remove the piece.
Refer to "Document Jams" (P.476).
Documents of different
sizes are loaded.
When loading documents of different
sizes, be sure to specify [Mixed Sized
Originals]. Otherwise, a paper jam will
occur.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
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