14 Problem Solving
384
Problem Solving
14
When you cannot print
Cause Check point Remedy
Network equipment (hubs,
etc.) are not supporting
automatic frame type
detection.
Check the network
equipment to see if the data
link indicator of the port
where the machine is
connected is lit. Confirm if
the frame types used by the
file servers on the network
are standardized.
Set the machine's frame type
to the same type as the
connected file server.
A problem occurred on the
network between the
computer and the machine.
Use NWADMIN on the
computer to confirm if the
machine object can be
browsed.*
Replace the faulty network
cable installed between the
computer and the machine.
Job sender (user or group
name) is not specified in
[User] for the print queue.
Use NWADMIN from a
computer to confirm that the
print queue object [User]
information lists the job
sender (user or group
name).*
Re-transmit the print data to
the print queue whose [User]
information includes the job
sender (user or group
name).
Use NWADMIN from a
computer to register job
sender (user or group name)
to [User] of [Print Queue].*
Job transmission to the print
queue is prohibited.
Use PCONSOLE to confirm
if [User can register to the
queue] is set to [Yes] under
[Current Queue Status] of
[Print Queue].
Use PCONSOLE to set the
item to [Yes].
Use NWADMIN on the
computer to confirm if
[Recognition] of the print
queue has the operator class
checked.*
Use NWADMIN on a
computer to confirm if
[Recognition] of the print
queue has each item of the
operator class checked.*
Job sender (user or group
name) is not specified in the
user setting for the print
server.
Use NWADMIN from a
computer to confirm that the
print server's [User]
information lists the job
sender (user or group
name).*
Re-transmit the print data to
the print queue whose [User]
of [Print Server Information]
includes the job sender (user
or group name).
Use NWADMIN from a
computer to register job
sender (user or group name)
to [User] information of the
print server.*
The print queue where the
user has transmitted the print
data, is not assigned to the
machine.
Use NWADMIN from a
computer to check the print
queue [Assignment] to see if
the machine is in the printer
list serviced by the print
queue.*
Re-transmit the print data to
the print queue which is
assigned to the machine.*
Use NWADMIN from a
computer to add the print
queue to the machine.*
Print data format and the
print environment settings on
the computer do not match.
-
If the computer is running on
Windows, set it not to output
<Ctrl>-D.
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