Network-related Problems
389
Problem Solving
14
Mac OS X 10.3.9/10.4.10
When you cannot print
When using EtherTalk
The possible causes, check pointssymtoms, causes, and remedies for problems when using
EtherTalk are as follows.
Cause Check point Remedy
The LPD port is not enabled. Confirm whether or not the
LPD port is enabled.
When you use the printer
detected by Bonjour, the LPD
port is set to enable.
Symptom Cause Remedy
Documents are printed by a
printer that is not selected.
If a printer that is assigned
the same printer name has
already existed on the
network, one of the printer
names is automatically
changed during boot-up.
Therefore, depending on the
timing of powering on the
printer, the name of the
printer assigned may be
different from the printer
name used before.
As a result, the printer name
is automatically changed,
and documents are printed
by a printer that is not
selected.
A printer that is assigned the
same printer name may exist
on the network. Confirm the
printer name. If duplicated,
change the printer name.
The printer cannot be
browsed from clients.
If the printer is turned on
before it is connected to a
network, clients may not be
able to identify the printer
name and therefore cannot
browse the printer.
Turn the printer on after
connecting to the network. If
the printer is activated while
disconnected from the
network, turn the machine
off, connect it to the network,
and then turn the printer on
again.