Error Code
429
Problem Solving
14
024-775
O [Cause] Booklet printing was specified for printer properties, but
the number of print pages for the job exceeded the
maximum number for booklet creation.
[Remedy] Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet setting.
026-700
O [Cause] By Address Book operation, the machine received an
unsupported protocol from the LDAP server.
[Remedy] Try again. If the problem persists, contact our Customer
Support Center.
026-701
O [Cause] The number of queries to Address Book exceeded the
machine's processing capability.
[Remedy] Wait for a while and try again. If the number of queries to
Address Book is only one, the machine’s software may be
defective. Contact our Customer Support Center.
026-702
O [Cause] The number of access from the LDAP server to the
machine exceeded the machine's processing capability.
[Remedy] Wait for a while and try again. If the problem persists,
contact our Customer Support Center.
027-452
O O [Cause] IP address already exists.
[Remedy] Change the IP address.
027-500
O O [Cause] Unable to connect to the SMTP server.
[Remedy] Specify the SMTP server name correctly or specify using
its IP address.
027-501
O O [Cause] An error occurred in the POP server.
[Remedy] Perform the same operation again. If the error persists,
contact our Customer Support Center.
027-502
O O [Cause] Failed to login to the POP3 server when using the POP3
protocol.
[Remedy] Check on CentreWare Internet Services if the user name
and password used in the POP3 server are correct.
027-503
O O [Cause] An error occurred in the POP server.
[Remedy] Try again. If the error persists, contact our Customer
Support Center.
027-504
O O [Cause] An error occurred in the SMTP server.
[Remedy] Try again. If the error persists, contact our Customer
Support Center.
027-513
O [Cause] The machine failed to transfer data using [SMB] of the
[Scan to PC] feature because access to the SMB server
was not permitted.
When the server is Macintosh, a folder with the same
name as the specified file name may exist on the server.
[Remedy] Change the settings so that a file or a folder can be read
and written at the save location.
When the server is Macintosh, change the folder name on
the server, or the file name to be transferred.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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