Error Code
457
Problem Solving
14
116-790
O [Cause] 1. If the operator cancelled printing a document that was
received using the Fax to Mailbox or Internet Fax to
Mailbox feature:
The first set of the document is not stapled.
2. For a cause other than Cause 1:
All the sets of the document are not stapled.
[Remedy] For Cause 1. Manually staple the first set of the document.
Or, do not cancel printing a document that is received
using the Fax to Mailbox or Internet Fax to Mailbox
feature.
For Cause 2. Check if the staple position has been
correctly specified, and try printing again.
123-207
123-209
123-400
O [Cause] A malfunction occurred in the machine.
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
124-701
O [Cause] The output destination was changed to the center tray due
to the malfunction of the specified output tray (Side tray).
[Remedy] Contact our Customer Support Center. Any trays other
than the defective output tray can be used.
124-702
O [Cause] The output destination was changed to the center tray due
to the malfunction of the specified Finisher tray.
[Remedy] Contact our Customer Support Center. Any trays other
than the defective output tray can be used.
124-705
O [Cause] The punch setting was cancelled.
[Remedy] Check the punch position, and try again.
124-706
O [Cause] The folding setting was cancelled.
[Remedy] Check the folding setting, and try to print again.
124-708
O [Cause] The output destination was changed to the center tray.
One of the following may be the cause:
1) Paper of different size from the specified size is loaded
for 2-sided copying.
2) The punching feature of C-Finisher is out of order.
[Remedy] For 1), check if the specified size paper is loaded in the
tray.
For 2), confirm that an error code 012-231, 012-232, 012-
233, or 012-234 is displayed on the touch screen, and
contact our Customer Support Center.
[Remedy] Contact our Customer Support Center. Any trays other
than the defective output tray can be used.
124-709
O [Cause] The document exceeded the maximum number of pages
that can be stapled.
[Remedy] Reduce the number of pages, or cancel the stapling
setting, then try to print again.
124-710
O [Cause] The output destination was changed from the mailbox
because the mailbox does not support the specified paper
size.
[Remedy] Specify the paper size that the mailbox supports.
Error Code
Category
Cause and Remedy
CPFSMO
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
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