Unsupported option in slot [x] [55]
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the unsupported option card from the printer controller board, and then replace it with a supported card.
4 Connect the power cord to a properly grounded electrical outlet.
5 Turn the printer back on.
USB port [x] disabled [56]
From the printer control panel, touch Continue to clear the message.
Notes:
• The printer discards any data received through the USB port.
• Make sure the USB Buffer menu is not set to Disabled.
Weblink server not set up. Contact system administrator.
From the printer control panel, touch Continue to clear the message.
Note: If the message appears again, then contact your system support person.
User attendance messages
User attendance messages (0‑99.99)
Error code Description Action
31.40 Toner cartridge smart chip error Go to “Toner cartridge smart chip contact service
check” on page 112.
31.41 Toner cartridge I2C packet timeout Go to “Toner cartridge smart chip contact service
check” on page 112.
31.42 Toner cartridge I2C packet has been sent but code
timed-out on receiving the data (callback)
Go to “Toner cartridge smart chip contact service
check” on page 112.
31.43 Toner cartridge security error in the send challenge
sequence
Go to “Toner cartridge smart chip contact service
check” on page 112.
31.44 Toner cartridge ROM signature error Go to “Toner cartridge smart chip contact service
check” on page 112.
31.45 Toner cartridge stuck busy (Status register and/or CRI
Arbiter register report busy)
Go to “Toner cartridge smart chip contact service
check” on page 112.
31.60 Imaging unit smart chip error Go to “Imaging unit smart chip contact service check”
on page 113.
7016
Diagnostic information
111
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