Lexmark MX610 - Settings Menu

Actions Yes No
Step 17
Go to the Administrator menu. Enter the Fax settings - Analog Fax Settings
submenu.
Verify the remote device number is not in the Banned Fax List user setting.
Is the remote device number in the banned fax list?
Go to step 18. Go to step 19.
Step 18
Remove the remote number from the banned fax list.
Did this fix the problem?
The problem is solved. Go to step 19.
Step 19
Press **411 to enter the SE menu, enter Modem settings, and then select
Receive Threshold.
Test by adjusting the received signal level by decreasing/increasing the
Receive Threshold setting in steps of 2db. For example, if default value is
-43 db, changing it to -45db will decrease the received signal level by 2db,
and changing it to -41db will increase the received signal level by 2db.
Recommended adjustment range is between -33db and -48db (in 2db
steps).
Did this fix the problem?
The problem is solved. Go to step 20.
Step 20
Press **411 to enter the SE Menu. Select “Print Logs”.
Print the T30 transmission/job log. Check the error code being reported.
See “Fax error log codes” on page 165.
Did this fix the problem?
The problem is solved. Contact your second-
level of support. See
“Escalating a fax issue
to second‑level
support” on page 169.
Fax error log codes
Error code Description Action
000 No error occurred during fax transmission. No action is needed.
200 Error occurred when transmitting training.
• Check line quality.
• Select a lower Max Speed value under
Fax Send settings.
• Adjust the transmit level.
3XX Error occurred when receiving image data.
• Check line quality.
• Adjust Receive Threshold.
• Select a lower Max Speed value under
Fax Receive settings.
7016
Diagnostic information
165